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| Nr artykułu:
5W38U-EX97008-H32062 Nr producenta:
97008-H32062 EAN/GTIN:
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| Extreme Networks On-site Services offerings provide technical support, update and/or upgrade support, and advanced parts replacement with on-site labor for Covered Products (as defined herein) according to particular levels of purchase. Upon diagnosis of a reported failure, services offerings cover the replacement part and an on-site field technician arrival within the response time specified for the service level purchased, subject to the conditions defined herein.<br><br>Extreme service offerings further grant Customers telephone and web access to Extreme Networks Global Technical Assistance Center (“GTAC”) 24 hours a day, 365 days a year (24x7) to report problems, ask product-related questions and receive assistance for Extreme Networks hardware and Operational Software.<br><br><b>Service Levels</b><br>ExtremeWorks On-site Services are available with the following response times depending upon offering purchased:<br>- Next Business Day<br>- 24x7 - 4 Hours<br><br><b>Availability</b><br>ExtremeWorks On-site Services, contracted for a defined period, are available globally from key business locations, subject to the conditions herein. Please refer to Appendix A for addition information on availability and restrictions by geography. Dalsze informacje: | | License quantity: | 1 license(s) | Number of years: | 1 year(s) | Compatibility: | BR-SLX-9240-32C-AC-R | Service time (hours x days): | 24x7 | Service type: | Basic Onsite | Service included: | Parts and Labour | Response time: | 4 h | On-site support: | Yes | Quantity per pack: | 1 pc(s) |
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